Skip to content
palivo88 App / Live
YOUR DATA RIGHTS

palivo88 Privacy Policy: How We Handle Your information

Your account details, wallet activity and browsing behaviour on palivo88 are handled under a clear privacy framework — one that puts your right to review, correct and question your own data at the front. This policy covers every interaction you have with us, from your first login through GCash or PESONet deposits to ongoing account use, where local law and eligible regions permit.

  • Account Data Protection
  • GCash & PESONet Transaction Records
  • Your Right to Review and Correct
  • Data Retention Clarity
POLICY POSTURE

How palivo88 Collects and Uses Your Information

When you open an account, we collect the details you submit directly — your name, contact information, and the payment method you connect, whether that is GCash, PESONet, or another supported rail. We also collect technical data: device type, session logs and the pages you visit within the platform. This data serves three purposes: account verification, transaction processing and improving the experience you have inside the lobby. We do not sell your personal data to third parties for their own marketing. Where we share information — for example, with a payment processor to complete a GCash or PESONet transfer — that sharing is limited to what is necessary for the transaction to work. Every third-party service we use is bound by confidentiality obligations. Cookies and similar tools are used to keep your session active, remember your language setting and measure which sections of the site you return to. You can adjust cookie preferences through your browser settings; doing so may affect how certain account pages load. Data we hold is kept for as long as your account remains active and for a further period required by applicable law in your eligible region. Availability of this service depends on local law and eligible regions.

  • GCash deposit records

  • PESONet transfer logs

  • Account session data

  • Device and browser type

  • Cookie preferences

WHAT THIS COVERS

Where This Privacy Policy Applies and Where It Does Not

Understanding the boundary of this policy helps you know exactly what we are responsible for and where a third-party service takes over. Four distinct areas define the scope of our data commitments to you.

  • Account Access

    Everything you do while logged into your palivo88 account — browsing the sportsbook, switching to the casino lobby, updating your profile or reviewing wallet history — falls squarely within this policy. We control this environment and are responsible for your data here.

  • Transaction Processing

    When you initiate a GCash or PESONet deposit, the transaction passes through the payment processor's own infrastructure. We share only the data needed to complete the transfer. Once funds are in your account wallet, you are back inside our policy boundary.

  • Site Content and Cookies

    Pages, game lobbies, odds displays and promotional content we publish are covered by this policy. Cookies we set — session, preference and analytics — are listed in our cookie notice. You can review and update your cookie choices at any time through browser settings.

  • Third-Party Services

    Links to external sites, game studios whose content appears in our lobby, or identity-verification partners each operate under their own privacy terms. We are not responsible for how those third parties handle data once a request leaves our platform. Check their policies directly before proceeding.

YOUR ACCOUNT CHOICES

Practical Steps You Can Take Under This Policy

Your data is not static — you have concrete actions available to you at any time. The clearest starting point is your account dashboard: after login, the profile section shows the personal details we hold on file. If something is wrong — a misspelled name, an outdated contact number — you can submit a correction request directly through the support channel, and we will update the record once the change is verified against your account. If you want a copy of the data we hold, raise a request through our support contact path and we will provide what we have on file in a readable format. Where local law in your eligible region gives you the right to ask us to stop processing certain data, you can make that request in writing. We will respond within the period set by applicable rules in your region. Availability of these rights depends on local law where you access the service.

  • Review Your Records

    Log into your account and open the profile section. The personal details, contact information and linked payment methods we currently hold are displayed there. This is always your first checkpoint before raising a formal request.

  • Correct Account Details

    If any stored detail is out of date or inaccurate, contact our support team with the correct information and your account reference. We verify the change against your registered account before updating the record.

  • Request Your Data

    You can ask for a copy of the personal data we hold on you. Send the request through the support contact path on this page. We process data access requests in line with the applicable rules for your eligible region.

  • Raise a Data Question

    If you have a question about how a specific piece of data is used — for example, how a GCash transaction record is stored — contact us through the support channel. We aim to give a clear, direct answer rather than a policy reference alone.

REACH OUR TEAM

Contact Paths for Privacy Questions

If this policy raises a question you cannot resolve through your account dashboard, the options below connect you to the right place. Each path handles different query types, so choose the one that matches your situation.

  • Live Chat Support

    Open the live chat widget from any page in your account. Use this for account-specific queries — reviewing a stored detail, checking a GCash transaction record or asking about a data correction you already submitted.

  • Email Support

    For formal data requests — access, correction or deletion under local law — send an email to the address listed in the Contact section of your account settings. Include your account reference so we can locate your records without delay.

  • Account Help Centre

    The Help Centre, accessible after login, holds answers to common account and data questions including how cookies work on the site, how PESONet transfer records are stored and how long inactive account data is retained.

HOW WE PROTECT DATA

Data Handling, Cookies, Security and Retention

Each aspect of data handling on palivo88 is covered by a specific practice, not a general promise. The four areas below describe what we actually do and where you can see the current state reflected in your account.

  • Data Storage and Access Controls

    Your account data is stored with access controls that limit who inside our operation can view it. Only the processes directly related to account management, payment verification and fraud prevention can read personal records. The current state of your stored profile is visible in your account dashboard after login.

  • Cookie Management

    We set three categories of cookies: session cookies that expire when you close the browser, preference cookies that remember your settings, and analytics cookies that measure page use. You can review and adjust these through your browser's cookie settings at any time. Disabling analytics cookies does not affect your ability to log in or complete a GCash deposit.

  • Retention Period

    We hold your data for as long as your account is active. After an account is closed, data is retained for the further period required under applicable law in your eligible region. Transaction records — including PESONet transfer logs — follow the retention schedule required by financial regulations where applicable.

  • Policy Updates

    When we update this policy, the revised version is published on this page with a note at the top indicating the change. We do not send automatic alerts for every revision, so we recommend you return to this page periodically. Continued use of the account after a revision is published constitutes acceptance of the updated terms.

POLICY QUESTIONS ANSWERED

Frequently Asked Questions About This Privacy Policy

The questions below cover the points we hear most often about how we handle your data, what rights you have and how to act on them. If your question is not here, contact us through live chat or the email address in your account settings.

What personal data does palivo88 collect when I open an account?

We collect the details you submit during registration — name, contact information and any payment method you connect, such as GCash or PESONet. We also collect technical session data: device type, login timestamps and the pages you visit. This is used for account verification and to process your transactions.

Does palivo88 share my data with third parties?

We share your data only where it is necessary to complete a service you have requested — for example, passing transaction details to a payment processor to complete a GCash or PESONet transfer. We do not sell your data for third-party marketing purposes. All third parties we work with are bound by confidentiality terms.

How do I view or correct the data palivo88 holds about me?

Log into your account and open the profile section to see the details we currently hold. If anything is incorrect, contact our support team through live chat or email with the corrected information and your account reference. We verify and update the record once the change is confirmed against your account.

Can I request that palivo88 delete my personal data?

Where local law in your eligible region gives you that right, you can submit a deletion request through email support. Include your account reference in the message. We will confirm what can be deleted and what must be retained under applicable financial or legal obligations before processing the request.

How long does palivo88 keep my account data after I close my account?

We retain your data for as long as your account is active. After closure, we hold it for the further period required under applicable law in your eligible region. Transaction records, including GCash and PESONet logs, follow the retention schedule set by applicable financial regulations.

How are cookies used on palivo88, and can I turn them off?

We use session cookies, preference cookies and analytics cookies. Session cookies expire when you close your browser. You can adjust cookie settings through your browser at any time. Turning off analytics cookies does not prevent you from logging in or completing transactions — it only limits how we measure page use.